I would strongly suggest to stay away from this provider and to not care about vouches in any way!
Basically I created a ticket to ask if I can get a day key/if they have any issues with a KVM since I play on that.
Basic "no" would have been completely fine - I mean I could have just denied that I'm on a VM since its fully spoofed yet I decided not to do it.
One Admin offered me a testkey but realized he doesn't have access to the panel so they asked another admin.
He wanted me to vouch first for a key which isn't how vouches work.
After I told him I can't vouch for a product I haven't tested yet, he decided to not give me one and my ticket has been closed.
0/10 Service
0/10 Internal Staff Communication
0/10 Overall Experience.
Hope thats sufficient as a vouch <3