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I can't change the email? Black List?

Discussion on I can't change the email? Black List? within the DarkOrbit forum part of the Browsergames category.

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Old   #1
 
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I can't change the email? Black List?

How can i fix it?
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Old 03/02/2013, 10:30   #2
 
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Email support about this issue.
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Old 03/02/2013, 16:59   #3
 
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Quote:
Originally Posted by FullElitex View Post
How can i fix it?
Dark orbit knows when they are blacklisted. Depending on soft or hard listed. However what you need to do is contact your ISP's support ask for security department to find out if dark orbit.com and big point.com and all sub-domains are blacklisted especially the email servers. All different.
Then when ISP confirms this. You send your ISP's security contact information to Darkorbit support.
They DO has to have their admins *lol* contact your ISP to find out how to remove them from black list. After that it is a battle of the admins.
Took me about two months to get ours off list.
Do not be surprised if your ISP tells you they have been black listed for selling accounts, usernames and passwords plus spamming.

This has worked for every person I have talked to who has same problem.
Do not let them Darkorbit support convince you to send any personal information IE: photo ID or any information. They are famous for this and it is illegal for them to ask for this information because they are an international company.
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Old 03/02/2013, 19:42   #4
 
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Read thread dude, its about email blacklist. You can remove it from list on bigpoint.net site
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Old 03/02/2013, 22:13   #5
 
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Quote:
Originally Posted by AliG-DO View Post
Read thread dude, its about email blacklist. You can remove it from list on bigpoint.net site
email black listing can not be removed from bigpoint.net so why don't you read same thing happened to countless other. If they added it then so be it. I was one who found the mail blacklisting problem go to forums and read my posts. So don't be rude

Black listing a mail server is done by isp or email provider not big point. Face Palm Big Time

Quote:
Originally Posted by FullElitex View Post
How can i fix it?
Oh you mean read the one line statement *lol*
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Old 03/03/2013, 09:09   #6
 
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You have been black liste because
1. your email contains bigpoint, darkorbit eg
2. you dezactivate newslatter

So if you want to change e-mail you must contact support. Dont be afraid to contact support you dont receive ban because you use a bot for that acc
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Old 03/03/2013, 09:12   #7
 
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i had this problem once all i did was contact support and it was taken off the blacklist within 30 minute, you shld send them an email
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Old 03/03/2013, 10:30   #8




 
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