[Hot News] Yes to Rollback

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05/04/2011 22:44 yuni#1
Thank you JOYMAX :)
This is my Email and how JOYMAX answered it.
Rollback FTW :D
Quote:
Dear JOYMAX,
Im playing and enjoying iSRO for about 5 years now.
I never used a bot and I also have only 1 char, which is currently Lv87.
If you check my off- and online sessions you can clearly see, that I have never botted.
If you also check the IP you can also see that my char has allways logged in from one IP, my IP.

I have been away from iSRO for about 1 month due to work & school.
I wasn't able to take note of the announcement regarding the email verification of accounts.
Today I have logged in and I was shocked because my char has been robbed.
My char is naked, all my gold and items are gone.
Also my silk items have been sold.

I have no idea how someone could get my ID & PW since I never used any tools for iSRO.
I am also aware that many other users chars have been abused or robbed.

Please, if you care about your valued and legit users do a rollback.
Sincerely,
A player who used to love iSRO.
======================================
Hello. this is Silkroad Online.
Dear Valued Customer,
Greetings from Joymax Customer Support Team!
We received your message.

We are sorry for the inconvenience that this may have caused.
Due to our security server crash we had to encounter many security and login issues regarding our portal server and our game servers.
We like to inform you that our support team is currently working on restoring the loss of our valued customers.
They are currently working on the matter to resolve the issue.
Rest assured that a solution will be provided to you within the soonest time possible.

Thank you for your cooperation and patience.
Have a nice day!

* Joymax will NEVER ask players about personal & account information, password, and credit card numbers, nor will they ever ask a player for a trade.
* To prevent the loss of accounts, we strongly recommend our users change password frequently.

Thank you for emailing Joymax Customer Support.
For further details and support, kindly visit our website at [Only registered and activated users can see links. Click Here To Register...].

Sincerely yours,
Joymax Customer Support Team
Source: [Only registered and activated users can see links. Click Here To Register...]
05/04/2011 22:50 she#2
and that means? -.-

id joyGayX Make's a rollback passwords will be reset. [ the old ones ] or no ?
05/04/2011 22:54 Johnny Waynetot#3
bullshit...i don´t want rollback!!!!!!!!!!!
05/04/2011 22:55 she#4
i want a rollback babe ;)
05/04/2011 22:55 Low_Riders#5
Quote:
Originally Posted by she View Post
and that means? -.-

id joyGayX Make's a rollback passwords will be reset. [ the old ones ] or no ?
That means they will rollback the servers to the last weekly server inspection.
All the accounts passwords will be restored.

Everyone gets his accounts and items back.
Be happy.

Silk will not be restored.
05/04/2011 22:56 she#6
Quote:
Originally Posted by Johnny Waynetot View Post
bullshit...i don´t want rollback!!!!!!!!!!!
u dont want a rollback cause u lost nothing -.-

much ppl lost all his accounts and much time + $ Expended on this fking Game so. SAY YES TO ROLLBACK !
05/04/2011 22:57 psydeblo#7
Ppl losing their accs was their own fault, wasn't it?! So... No need for rollback.
05/04/2011 22:57 lordykz#8
Quote:
Originally Posted by she View Post
u dont want a rollback cause u lost nothing -.-

much ppl lost all his accounts and much time + $ Expended on this fking Game so. SAY YES TO ROLLBACK !
no thx
05/04/2011 22:58 she#9
Quote:
Originally Posted by psydeblo View Post
Ppl losing their accs was their own fault, wasn't it?! So... No need for rollback.


Sure as you have not lost anything ... not be egoist,,,
05/04/2011 23:01 psydeblo#10
Quote:
Originally Posted by she View Post
Sure as you have not lost anything ... not be egoist,,,
No honey, I'm not egoist, I'm just realist.
05/04/2011 23:02 Sun#11
Quote:
Originally Posted by Low_Riders View Post
That means they will rollback the servers to the last weekly server inspection.
All the accounts passwords will be restored.

Everyone gets his accounts and items back.
Be happy.

Silk will not be restored.
Unless U have smart hackers who wrote down the email...
I don't hope the hackers did it to me..
05/04/2011 23:06 she#12
Quote:
Originally Posted by KingLi :P View Post
I said it ya, they'll do an rollback :awesome:

how the f#ck i love you king :D


ablas español ?
05/04/2011 23:07 Johnny Waynetot#13
Fucking joymax..when they rollback i loose 24h botting time..fuck them
05/04/2011 23:10 lorveth#14
Quote:
Originally Posted by she View Post
how the f#ck i love you king :D


ablas español ?
Not,

@up
24h isnt much. lol.
05/04/2011 23:11 Pr0Styla#15
Quote:
Originally Posted by BigBangTheory View Post
Unless U have smart hackers who wrote down the email...
I don't hope the hackers did it to me..
well gaymax should do it differently , like in order to login you have to verify your account from the email that was present before the inspection so theres no chance of getting hacked again
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